Date
Recalling firm
Status
Reason
2026-04-30
Open, Classified
Fingerprint scanner may overheat to a temperature to cause 1st degree burn.
2026-04-30
Open, Classified
Fingerprint scanner may overheat to a temperature to cause 1st degree burn.
2026-04-30
Open, Classified
Fingerprint scanner may overheat to a temperature to cause 1st degree burn.
2026-04-30
Open, Classified
Fingerprint scanner may overheat to a temperature to cause 1st degree burn.
2026-04-30
Open, Classified
Fingerprint scanner may overheat to a temperature to cause 1st degree burn.
2026-04-30
Open, Classified
Fingerprint scanner may overheat to a temperature to cause 1st degree burn.
2026-04-30
Open, Classified
Fingerprint scanner may overheat to a temperature to cause 1st degree burn.
2026-04-30
Open, Classified
Fingerprint scanner may overheat to a temperature to cause 1st degree burn.
2025-12-03
Open, Classified
Due a software issue that may result in equipment not receiving timely updates of patient, medication, or related information from enterprise systems.
2025-11-20
Open, Classified
Automated Dispensing Cabinets (ADC) received a Half Height CUBIE drawer firmware update, which caused a Cubie Insert event which prompts software to generate a duplicate address, which causes an error and the drawer to fail, which may lead to inability or delay in accessing stored items, delay in the replenishment of ADCs or patient specific medications stored outside of ADCs.
2025-09-30
Open, Classified
Potential fluid ingress of anesthesia station or med station may result in smoke, system downtime and/or fire.
2025-09-30
Open, Classified
Potential fluid ingress of anesthesia station or med station may result in smoke, system downtime and/or fire.
2025-09-30
Open, Classified
Potential fluid ingress of anesthesia station or med station may result in smoke, system downtime and/or fire.
2025-09-30
Open, Classified
Potential fluid ingress of anesthesia station or med station may result in smoke, system downtime and/or fire.
2025-09-30
Open, Classified
Potential fluid ingress of anesthesia station or med station may result in smoke, system downtime and/or fire.
2025-07-10
Open, Classified
Reports of delayed access to medication in automated dispensing cabinets because of the override/Add Item workflow.
2025-05-08
Open, Classified
Antivirus software was not consistently installed on impacted devices during the implementation process.
2025-05-08
Open, Classified
During automated dispensing cabinet upgrade/installation/reimaging, component manager was left in installed mode, and if a Microsoft patch is then installed this may lead to an error preventing user access to the dispensing software application, which may lead to delay in access to medications/supplies, and delivery/replenishment of patient specific orders; which may lead to delay in patient care.
2025-03-11
Open, Classified
Users trying to restock a single bin location of an automated dispensing cabinet, during pocket exchange restocking workflow, may experience a software issue that results in 2 destock transactions and 2 stock transactions, which results in doubling the bin quantity, which may result in a delay in access to desired medications and/or supplies, which may lead to temporary body function impairment.
2025-03-11
Open, Classified
Due to a software issue, when attempting to restock the automated dispensing cabinet, user have received the banner message "Stocking window has passed, or item has been removed from purchase order. Please contact Pharmacy for assistance". When this occurs, the medication cannot be restocked and can potentially lead to delays in accessing medication for patients.
2025-03-11
Open, Classified
Due to a software bug, automated dispensing cabinet is unable to calculate countback discrepancies during the issue process, which causes incorrect transaction quantity to be recorded. This bug can also result in the CUBIE opening more times than needed for the transaction to be completed, which may result in a patient receiving more than the intended dose of medication.
2025-02-06
Open, Classified
Sync timeout may occur between the server and automated dispensing device, due to a server software error which may occur if syncing a large amount of data that takes excessive time, which may cause the dispensing devices to become disconnected from the ES server; dispensing devices will not receive updated information, which may lead to incorrect therapy, and delay in accessing medication.
2025-01-23
Open, Classified
Due to fingerprint scanner failing resulting in the scanner heating up.
2025-01-10
Open, Classified
Automated dispensing device labeling is being updated to strengthen labeling around manual access to medications to address the risk of potential delays in retrieving contents/ accessing medications that may result from power loss or potential automated dispensing device malfunctions.
2025-01-08
Open, Classified
Labeling update to include a contraindication statement against the use of medicine cabinets in procedure and operating rooms.
2025-01-08
Open, Classified
Software issues could potentially result in: 1) delays in accessing dispensing software application, 2) wrong therapy (dose, item, timing, etc.), or 3) unauthorized access and/or compliance related issues
2025-01-08
Open, Classified
Labeling update to include a contraindication statement against the use of medicine cabinets in procedure and operating rooms.
2025-01-08
Open, Classified
Labeling is insufficient regarding delays in access to medication. The firm is strengthening the label as an additional risk mitigation.
2025-01-08
Open, Classified
Labeling update to include a contraindication statement against the use of medicine cabinets in procedure and operating rooms.
2025-01-08
Open, Classified
Labeling update to include a contraindication statement against the use of medicine cabinets in procedure and operating rooms.
2024-11-14
Open, Classified
Due to a software issue, automated dispensing cabinet devices may open the wrong cubie pocket or position, which can lead to: 1) Unintended and incorrect medication removal, or 2) Potential for a different medication (medication pulled in error) to be refilled/loaded, which may lead to may lead to low inventory or a stockout.
2024-11-14
Open, Classified
Due to a software issue, automated dispensing cabinet devices may open the wrong cubie pocket or position, which can lead to: 1) Unintended and incorrect medication removal, or 2) Potential for a different medication (medication pulled in error) to be refilled/loaded, which may lead to may lead to low inventory or a stockout.
2024-11-14
Open, Classified
Due to a software issue, automated dispensing cabinet devices may open the wrong cubie pocket or position, which can lead to: 1) Unintended and incorrect medication removal, or 2) Potential for a different medication (medication pulled in error) to be refilled/loaded, which may lead to may lead to low inventory or a stockout.
2024-07-09
Open, Classified
Due to software issue, there is a potential when a restock label is printed for a medication stored in a non-CUBIE location, that the incorrect bin for the medication is printed on the label.
2024-07-09
Open, Classified
Due to software issue, there is a potential when a restock label is printed for a medication stored in a non-CUBIE location, that the incorrect bin for the medication is printed on the label.