FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ MEDSTATION¿ ES

MDR report key: 25263769 · Received May 23, 2026

Report

Report Number
2016493-2026-31383
Event Type
Malfunction
Date Received
May 23, 2026
Date of Event
April 27, 2026
Report Date
May 1, 2026
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
UDI-DI
10885403533228
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 11-MAR-2020 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE STATION POWER SUPPLY MODULE WAS FAULTY. A FIELD SERVICE ENGINEER FOUND THE POWER SUPPLY WAS SHUNTING UNDER LOAD WITH ALL PERIPHERALS CONNECTED. THE POWER SUPPLY WAS REPLACED TO RESOLVE THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER REPAIRED THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES UC-JBS STATION INTERMITTENTLY POWERED OFF AND RESTARTED INTO MAINTENANCE MODE, WHERE RECOVERY ATTEMPTS FAILED. AN ERROR MESSAGE 0XC0001-PRESS TRY AGAIN, AC POWER FAILED DISPLAYED ON THE SCREEN. THE CUSTOMER HAD ATTEMPTED MULTIPLE REBOOTS AND RECOVERY ACTIONS; HOWEVER, THE ISSUE PERSISTS AND THE STATION REMAINS NON-FUNCTIONAL. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
527162 BD PYXIS¿ MEDSTATION¿ ES AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500001002500 10885403533228

Patients

Seq Age Sex Outcome Treatment
1