FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ ES SERVER

MDR report key: 25253834 · Received May 22, 2026

Report

Report Number
2016493-2026-31231
Event Type
Malfunction
Date Received
May 22, 2026
Date of Event
April 27, 2026
Report Date
April 30, 2026
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

D4 & H4: SERIAL NUMBER, UNIQUE DEVICE IDENTIFIER AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE ORDERS WERE NOT CROSSING. A TECHNICAL SUPPORT SPECIALIST CONNECTED TO CAREFUSION COORDINATION ENGINE (CCE) AND FOUND THAT STR PROC 12019 WAS CORRUPT, WHICH CAUSED ORDER NUMBERS TO POPULATE TWICE. THIS PROCESS WAS REQUIRED FOR RDE ORDERS TO GENERATE ADMIT DISCHARGE TRANSFER (ADT) MESSAGES AND PREVENT DUPLICATE ORDER NUMBERS. ONCE RE-ESTABLISHED, ORDERS BEGAN APPEARING NORMALLY. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER ORDERS WERE NOT CROSSING FROM CERNER TO IVP. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
347983 BD PYXIS¿ ES SERVER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC.

Patients

Seq Age Sex Outcome Treatment
1