BD PYXIS¿ ES SERVER
Report
- Report Number
- 2016493-2026-31231
- Event Type
- Malfunction
- Date Received
- May 22, 2026
- Date of Event
- April 27, 2026
- Report Date
- April 30, 2026
- Manufacturer
- CAREFUSION 303, INC.
- Product Code
- BRY
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
D4 & H4: SERIAL NUMBER, UNIQUE DEVICE IDENTIFIER AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE ORDERS WERE NOT CROSSING. A TECHNICAL SUPPORT SPECIALIST CONNECTED TO CAREFUSION COORDINATION ENGINE (CCE) AND FOUND THAT STR PROC 12019 WAS CORRUPT, WHICH CAUSED ORDER NUMBERS TO POPULATE TWICE. THIS PROCESS WAS REQUIRED FOR RDE ORDERS TO GENERATE ADMIT DISCHARGE TRANSFER (ADT) MESSAGES AND PREVENT DUPLICATE ORDER NUMBERS. ONCE RE-ESTABLISHED, ORDERS BEGAN APPEARING NORMALLY. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.
IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER ORDERS WERE NOT CROSSING FROM CERNER TO IVP. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 347983 | BD PYXIS¿ ES SERVER | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |