BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ ES SERVER

    MDR report key: 25240697 · Received May 21, 2026

    Report

    Report Number
    2016493-2026-30888
    Event Type
    Malfunction
    Date Received
    May 21, 2026
    Date of Event
    April 23, 2026
    Report Date
    April 29, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    KS, US
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    D4 & H4: SERIAL NUMBER, MODEL, CATALOG, UNIQUE DEVICE IDENTIFIER AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE MULTIPLE PATIENTS WERE NOT SHOWING AT MULTIPLE STATIONS. A TECHNICAL SUPPORT SPECIALIST (TSS) DIALED INTO THE SERVER AND RESTARTED THE EXTERNAL MESSAGING SERVICE. THE CAREFUSION COORDINATION ENGINE (CCE) INTERFACE SERVICES UTILITY (BUILD 1) PACKAGE WAS DEPLOYED SUCCESSFULLY. TWO XML FILES WERE FOUND STUCK. TSS ADVISED ASSIGNING THE TICKET TO A PRODUCT SUPPORT ENGINEER (PSE) FOR FURTHER REVIEW. A QUERY WAS RUN TO VERIFY LOCAL DATE AND TIME AND ADMIT DISCHARGE TRANSFER (ADT) AND RDE ORDERS MESSAGES WERE CONFIRMED TO BE CROSSING TO THE ES SERVER THROUGH THE CCE INTERFACE. THE SYSTEM FUNCTIONED AS INTENDED AFTER TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER, MULTIPLE PATIENTS WAS NOT SHOWN AT MULTIPLE STATION. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    94348 BD PYXIS¿ ES SERVER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC.

    Patients

    Seq Age Sex Outcome Treatment
    1