FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ ES SERVER

MDR report key: 25228602 · Received May 20, 2026

Report

Report Number
2016493-2026-30444
Event Type
Malfunction
Date Received
May 20, 2026
Date of Event
April 23, 2026
Report Date
May 9, 2026
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

D4 & H4: SERIAL NUMBER, UNIQUE DEVICE IDENTIFIER (UDI) AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT NEW PATIENTS AND ORDERS WERE NOT CROSSING TO ALL PYXIS. A TECHNICAL SUPPORT SPECIALIST (TSS) CONFIRMED THAT THE ISSUE WAS RELATED TO CENTERPOINT. ONCE THE CENTERPOINT ISSUE WAS RESOLVED, PATIENT AND ORDER MESSAGES RESUMED CROSSING CORRECTLY TO ALL PYXIS DEVICES, RESTORING NORMAL FUNCTIONALITY. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST INVESTIGATED THE ISSUE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER, THE NEW PATIENTS AND NEW ORDERS WERE NOT CROSSING OVER. THERE WERE NO DELAY, NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
271977 BD PYXIS¿ ES SERVER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500001002501

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown