FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ ES SERVER

MDR report key: 25160220 · Received May 13, 2026

Report

Report Number
2016493-2026-28636
Event Type
Malfunction
Date Received
May 13, 2026
Date of Event
April 16, 2026
Report Date
April 21, 2026
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

D4 & H4: SERIAL NUMBER, UNIQUE DEVICE IDENTIFIER (UDI) AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE MULTIPLE DRUGS WERE DROPPING TO BE FILLED IN JUST-IN-TIME (JIT) WHEN THEY WERE NOT BELOW PAR OR WERE NOT CORRECTLY DROPPING. A TECHNICAL SUPPORT SPECIALIST LOGGED INTO THE SERVER AND RAN THE REQUIRED QUERY TO VERIFY THE TRIGGER REFERENCED IN THE KNOWLEDGE ARTICLE (KA) - "RESTOCK ORDER 5.2 - EXTRA REFILLS FOR MEDICATION SENT, CUR VALUE SAME FOR ALL DEVICES", CONFIRMED THAT THE TRIGGER FIX HAD ALREADY BEEN APPLIED. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER MULTIPLE DRUGS WERE DROPPING TO BE FILLED IN JUST-IN-TIME (JIT) WHEN THEY WERE NOT BELOW PAR OR WERE NOT CORRECTLY DROPPING. THERE WERE NO DELAY, NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
611252 BD PYXIS¿ ES SERVER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC.

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown SN: (B)(6) LOCATION: PHARMACY.