BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ ES SERVER

    MDR report key: 25108759 · Received May 7, 2026

    Report

    Report Number
    2016493-2026-26517
    Event Type
    Malfunction
    Date Received
    May 7, 2026
    Date of Event
    April 8, 2026
    Report Date
    April 14, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    TC
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    D.4 & H.4: SERIAL NUMBER, UNIQUE DEVICE IDENTIFIER, AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE MEDICAL RECORD NUMBER NOT SHOWN IN PYXIS AND MESSAGE NOT CROSSING. A TECHNICAL SUPPORT SPECIALIST (TSS) DETERMINED THAT THE ISSUE WAS CAUSED BY A MISSING "M" IN THE HL7 MESSAGE HEADER (MSH) FOR ADMIT DISCHARGE TRANSFER AND RDE MESSAGES. INVESTIGATION CONFIRMED THAT THE HIS SENT COMPLETE MESSAGES, BUT THE PYXIS INTERFACE SERVER INTERMITTENTLY RECEIVED THEM WITH THE HEADER MISSING. THE ISSUE WAS RESOLVED BY RESTARTING THE PYXIS-HIS INTERFACE, AFTER WHICH MESSAGES WERE RECEIVED CORRECTLY. THE CUSTOMER CONFIRMED RESOLUTION AND AGREED TO CLOSE THE CASE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER, THE MRN WAS NOT APPEARING IN PYXIS. THE CUSTOMER REPORTED THAT MESSAGES WERE NOT CROSSING OVER TO THE PYXIS CONSOLE SERVER, WITH THE ERROR MESSAGE: "NO MAPPING DEFINED, DROPPING MESSAGE. HOWEVER, THERE WERE NO DELAYS OR ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    344459 BD PYXIS¿ ES SERVER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC.

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown SN: (B)(6), LOCATION: SERVER ROOM.