FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ MEDSTATION¿ ES

MDR report key: 25047614 · Received April 30, 2026

Report

Report Number
2016493-2026-25334
Event Type
Malfunction
Date Received
April 30, 2026
Date of Event
April 4, 2026
Report Date
April 9, 2026
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
UDI-DI
10885403533228
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A REVIEW OF THE COMPLAINT HISTORY FOR (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 26-APR-2023 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE FATAL ERROR APPEARED INDICATING AN ISSUE WITH THE UNDERLYING DATA SOURCE, NETWORK CONNECTION, OR HARDWARE. A TECHNICAL SUPPORT SPECIALIST DIALED INTO THE STATION AND FOUND THE ERROR 'DSCLIENTOLTP IS FULL DUE TO LOG_BACKUP.' INVESTIGATION REVEALED THAT THE STRUCTURED QUERY LANGUAGE (SQL) RECOVERY MODEL WAS SET TO FULL. APPLIED KA(ES 1.6.1 DSCLIENTOLTP LOG FILE KEEP GROWING RECOVERY MODEL SET TO FULL) AND CHANGED THE RECOVERY MODEL TO SIMPLE. VERIFIED THAT THE ISSUE WAS RESOLVED. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES 4WA FATAL ERROR OCCURRED, INDICATING A POTENTIAL ISSUE WITH THE UNDERLYING DATA SOURCE, NETWORK CONNECTION, OR HARDWARE. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
326313 BD PYXIS¿ MEDSTATION¿ ES AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500001002500 10885403533228

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown