BD PYXIS¿ MEDSTATION¿ ES AUXILIARY
Report
- Report Number
- 2016493-2026-24337
- Event Type
- Malfunction
- Date Received
- April 28, 2026
- Date of Event
- November 4, 2025
- Report Date
- April 17, 2026
- Manufacturer
- CAREFUSION 303, INC.
- Product Code
- BRY
- UDI-DI
- 10885403533235
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 03-JUN-2020 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. PART ANALYSIS: THE REPORTED ISSUE DRAWER FAILURE WAS CONFIRMED DURING FSE (FIELD SERVICE ENGINEER) TESTING AND SUBSEQUENTLY VALIDATED IN THE DCHU TESTING PROCESS. THE DEVICE WAS INITIALLY EVALUATED BY THE FSE ACCORDING TO WORK ORDER (B)(6), THE FSE REPORTED THAT ENHANCED HALF HEIGHT DRAWERS 4.1/4.2 OFF THE BUS. THE FSE TESTED DRAWER CONTROLLERS AND FOUND 4.2 BOARD WAS FAILED. REPLACED PYXIBUS MODULE AND DRAWER CONTROLLER BOARD. DURING DCHU VISUAL INSPECTION: P/N 151622-01. A DETAILED EXAMINATION UNDER A MICROSCOPE WAS PERFORMED TO VISUALIZE THAT THE PART RECEIVED PRESENTED SIGNS OF THERMAL DAMAGE. P/N 151630-01. THE PART RECEIVED SHOWED NO SIGNS OF PHYSICAL DAMAGE, LOOSE COMPONENTS, FLUID INGRESS OR MISSING COMPONENTS DURING DCHU TESTING: P/N 151622-01: NO FURTHER TEST WAS REQUIRED ON THE PART RECEIVED DUE TO THE VISIBLE DAMAGE OBSERVED IN THE EXTERNAL INSPECTION. P/N 151630-01: FUSE F201 WAS FOUND TO BE FAULTY DUE TO AN OPEN CONDITION. DUE TO A FAULTY COMPONENT, HTA TESTING WAS NOT NECESSARY THE DEVICE WAS IN USE FOR TREATMENT PURPOSES AS INTENDED PER 21 CFR 820.198(D). ROOT CAUSE: THE ROOT CAUSE OF THE REPORTED ISSUE DRAWER FAILURE WAS IDENTIFIED AS A FAULTY USE (B)(4) PCBA DWR CNTLR V1.10/V1, P/N 151622-01 DUE TO THERMAL DAMAGE; AND A FAULTY PCBA PMC V1.06/V0.09BL HH DUE TO OPEN FUSE F201.
IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES AUXILIARY, THE DRAWERS 4.1 AND 4.2 FAILED AND NOT DETECTED ON BUS. THE CUSTOMER ATTEMPTED TO REBOOT THE STATION AND TRIED TO RECOVER THE DRAWER, BUT THE ISSUE PERSISTED. AS PER PART INVESTIGATION, IT WAS DETERMINED THAT THERE WAS THERMAL DAMAGE OBSERVED ON THE PCBA DRAWER CONTROLLER BOARD. THERE WERE NO DELAY, NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 572925 | BD PYXIS¿ MEDSTATION¿ ES AUXILIARY | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303, INC. | 500001002502 | 10885403533235 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |