BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ ES SERVER

    MDR report key: 24986998 · Received April 24, 2026

    Report

    Report Number
    2016493-2026-23824
    Event Type
    Malfunction
    Date Received
    April 24, 2026
    Date of Event
    March 29, 2026
    Report Date
    April 13, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    UDI-DI
    10885403447488
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    AS
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 04-APR-2014 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE EXTRACT TRANSFORM LOAD (ETL) FAILURE OCCURRED IN THE ETL - DISPENSING SYSTEM SERVER REPORTS DATABASE JOB ON THE SERVER. THE PACKAGE FAILED DURING THE DERIVED COLUMN STEP DUE TO A DATA TYPE CASTING ERROR, WHICH CAUSED THE SSIS JOB TO TERMINATE WITH A FATAL PIPELINE FAILURE. A TECHNICAL SUPPORT SPECIALIST (TSS) FOUND THAT THE ISSUE WAS RELATED TO THE KNOWLEDGE ARTICLE (KA) "MEDSTATION ES - ETL FAILURE - DERIVED COLUMN INPUT," FOR WHICH NO PERMANENT FIX WAS AVAILABLE IN VERSION 1.6.1. THE TSS MENTIONED THAT AN ERROR INVOLVING DATA IN THE REPORT LOG TABLE PREVENTED THE ETL PROCESS FROM MARKING ITSELF AS COMPLETE, EVEN AFTER ALL TRANSACTIONAL DATA WAS SUCCESSFULLY INSERTED. AS A RESOLUTION, THE DOCUMENTED TEMPORARY FIX IN KA WAS SUCCESSFULLY APPLIED TO THE AFFECTED ENVIRONMENT. THE TSS CORRECTED THE ETL JOB USING THIS WORKAROUND, AND THE CUSTOMER CONFIRMED THAT ETL PROCESSING AND REPORTING FUNCTIONS WERE OPERATING AS EXPECTED. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER, THE DISPENSING SYSTEM SERVER REPORTS DATABASE WAS FAILING IN THE PRODUCTION ENVIRONMENT. ERROR WAS CAUSED BY DATA IN THE REPORT LOG TABLE STOPPING EXTRACT TRANSFORM LOAD TO MARK ITSELF COMPLETE AFTER SUCCESSFULLY INSERTING ALL TRANSACTIONAL DATA. KNOWN BUG MARKED AS PRODUCTION ISSUE 973054. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    578802 BD PYXIS¿ ES SERVER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500001002501 10885403447488

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown