FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ MEDSTATION¿ ES

MDR report key: 24952856 · Received April 22, 2026

Report

Report Number
2016493-2026-23178
Event Type
Malfunction
Date Received
April 22, 2026
Date of Event
April 17, 2025
Report Date
April 22, 2026
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
UDI-DI
10885403533228
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A REVIEW OF THE COMPLAINT HISTORY FOR S/N (B)(6) WAS PERFORMED IN SALESFORCE, WHICH DID NOT LOCATE A SIMILAR COMPLAINT WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD (DHR) FOR SERIAL NUMBER (B)(6), COVERING THE MANUFACTURING PERIOD BEGINNING ON 21MAY2021, WAS CONDUCTED. THE REVIEW CONFIRMED THAT NO MANUFACTURING NONCONFORMANCES OR PRODUCTION-RELATED FAILURES WERE IDENTIFIED THAT CORRELATE WITH THE CUSTOMER-REPORTED ISSUE. THE REPORTED CONDITION OF REPEATED FAILURES AND EJECTING CUBIES WAS CONFIRMED BY FSE AND SUBSEQUENTLY CONFIRMED IN THE DCHU INSPECTION PROCESS. ACCORDING TO WORK ORDER 01909459, THE BD FIELD SERVICE ENGINEER (FSE) REPORTED THAT THE HALF HIGH DRAWERS 1.2, 2.2 AND 3.1 HAD MULTIPLE FAILED POCKETS NOT DETECTED ON BUS. FSE INSPECTED MACHINE AND RE-SEATED ROW BOARD CABLES. DRAWER 3.1 STILL HAD FAILURES. REPLACED DRAWER CONTROLLER BOARD. CUSTOMER TESTED STATION SATISFACTORILY. DURING DCHU VISUAL INSPECTION: P/N 151622-01: RECEIVED WITH THERMAL DAMAGE TO RESISTOR R206. DURING DCHU TESTING: P/N 151622-01: BENCH TESTING COULD NOT BE PERFORMED DUE TO THERMAL DAMAGE ON COMPONENTS DETECTED DURING VISUAL INSPECTION. THE DEVICE WAS IN USE FOR TREATMENT PURPOSES AS INTENDED PER 21 CFR 820.198(D).

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES SM2W2 MAIN DRAWER 1.2 (ROW B), MAIN DRAWER 2.2, AND MAIN DRAWER 3.1 REPEATEDLY FAILED ACROSS ALL DRAWER CUBIES. THE CUSTOMER CONFIRMED THAT EJECTING AND REPLACING THE CUBIES DID NOT RESOLVE THE FAILURES. AS PER PART INVESTIGATION, IT WAS DETERMINED THAT COMPONENT R206 ON THE CIRCUIT BOARD EXPERIENCED AN ELECTRICAL FAILURE. THIS DAMAGE COMPROMISED THE COMMUNICATION AND CONTROL SIGNALS RESPONSIBLE FOR MANAGING THE DRAWER OPEN/CLOSE STATE. HOWEVER, THERE WERE NO DELAYS, ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
71931 BD PYXIS¿ MEDSTATION¿ ES AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500001002500 10885403533228

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown