FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ ES SERVER

MDR report key: 24911021 · Received April 17, 2026

Report

Report Number
2016493-2026-22290
Event Type
Malfunction
Date Received
April 17, 2026
Date of Event
March 24, 2026
Report Date
March 31, 2026
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

D.4 & H.4: SERIAL NUMBER, UNIQUE DEVICE IDENTIFIER, AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE LOADING AND PENDING MEDICATIONS WERE NOT CROSSING OVER TO LOGISTICS. A TECHNICAL SUPPORT SPECIALIST CHECKED THE INTERFACE AND FOUND A STORED PROCEDURE IN PLACE THAT BLOCKS DEVICES STARTING WITH 'ZZ' FROM RECEIVING MESSAGES. ONCE THE STATIONS WERE LIVE, THE IMPLEMENTATION TEAM WILL REMOVE THE 'ZZ' FROM THE DEVICE NAME, ALLOWING THE STATION TO BEGIN RECEIVING MESSAGES. CUSTOMER WAS INFORMED VIA EMAIL AND APPROVED CLOSURE OF THE CASE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST INVESTIGATED THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER, THE CUSTOMER WAS LOADING AND PENDING MEDICATIONS INTO THE STATION, BUT THE TRANSACTIONS DID NOT CROSS OVER TO LOGISTICS FOR MEDICATION PULLING. HOWEVER, THERE WERE NO DELAYS OR ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
968233 BD PYXIS¿ ES SERVER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC.

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown SN: (B)(6), LOCATION: 8EAST.