BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ MEDBANK TOWER

    MDR report key: 24753259 · Received April 1, 2026

    Report

    Report Number
    2016493-2026-18296
    Event Type
    Malfunction
    Date Received
    April 1, 2026
    Date of Event
    October 24, 2025
    Report Date
    March 27, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    NY, US
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    D4 AND H4: SERIAL NUMBER, UNIQUE DEVICE IDENTIFIER (UDI) AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, THE TECHNICAL SUPPORT SPECIALIST WAS ABLE TO LOG INTO MQL AND CONFIRMED THAT NO MAINTENANCE WAS SCHEDULED FOR THE NIGHT. THE CLIENT WAS ADVISED TO SWITCH BROWSERS AND CLEAR CACHE TO RESOLVE THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE ISSUE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDBANK TOWER, A USER WAS UNABLE TO LOG INTO MQL AND RECEIVED AN ERROR MESSAGE UPON ATTEMPTING TO LOG IN. UPON VERIFICATION, MQL WAS ACCESSIBLE, AND NO MAINTENANCE ACTIVITIES WERE IDENTIFIED FOR MQL AT THE TIME OF THE REPORT. THERE WERE NO DELAY OR ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    813017 BD PYXIS¿ MEDBANK TOWER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500004500000

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown