FDA Adverse Event Malfunction Summary report: N

HEARTSINE SAMARITAN PAD 350P

MDR report key: 24751820 · Received April 1, 2026

Report

Report Number
3004123209-2026-00357
Event Type
Malfunction
Date Received
April 1, 2026
Date of Event
November 26, 2025
Report Date
April 1, 2026
Manufacturer
HEARTSINE TECHNOLOGIES LTD
Product Code
NSA
PMA / PMN Number
P160008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

HEARTSINE EVALUATED THE CUSTOMER'S DEVICE AND OBSERVED THAT THE DEVICE WOULD NOT POWER ON. IT WAS DETERMINED THAT THE PAD-PAK WAS DEPLETED DUE TO THE DEVICE'S HIGH CURRENT DRAIN. MULTIPLE COMPONENTS WERE MEASURED, REMOVED AND REINSTALLED, INCLUDING MOSFET COMPONENT DESIGNATOR Q35. HOWEVER, AFTER REINSTALLING Q35 THE DEVICE BEGAN TO WORK PROPERLY. THE ROOT CAUSE OF THE PAD-PAK BEING DEPLETED AND UNABLE TO POWER ON THE DEVICE WAS UNABLE TO BE CONCLUSIVELY DETERMINED. THE RETURNED DEVICE WAS SCRAPPED BY HEARTSINE.

Description of Event or Problem · 0

THE CUSTOMER CONTACTED HEARTSINE TO REPORT A NON-CRITICAL ISSUE WITH THEIR DEVICE. UPON EVALUATION OF THE CUSTOMER¿S DEVICE, HEARTSINE OBSERVED THAT THE DEVICE WOULD NOT POWER ON. FAILURE TO POWER ON DEVICE MAY PREVENT OR DELAY DEFIBRILLATION THERAPY. THERE WAS NO PATIENT INVOLVEMENT REPORTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
819401 HEARTSINE SAMARITAN PAD 350P OVER-THE-COUNTER AUTOMATED EXTERNAL DEFIBRILLATOR NSA HEARTSINE TECHNOLOGIES LTD SAM 350P

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown