BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ ES SERVER

    MDR report key: 24741637 · Received March 31, 2026

    Report

    Report Number
    2016493-2026-17925
    Event Type
    Malfunction
    Date Received
    March 31, 2026
    Date of Event
    March 4, 2026
    Report Date
    March 18, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    TX, US
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    D4 & H4: SERIAL NUMBER, UNIQUE DEVICE IDENTIFIER AND MANUFACTURER DATE NOT AVAILABLE. D10: CONCOMITANT MED PROD DATA: ERJ, UTPOR1 , 4WB, ASC PACU, UTTDSUOR1, UTTDSUOR5, UTTEP3, UTTOR6, UTTEP3, UTTDSUOR1, ASC PACU, UTTDSUOR5, UTTEP2, GI LAB, UTTOR6, 4WB, 3WB, 2WA, 4WA, 6NOB, 6SO, 4WC, EDP, ER, IMC, ORP, PACUP, UPGILAB, UTPOR2, EDQ, SURGQ, UTQGILAB, UTQMS1, UTQMS2, UTQOR1, UTQOR1, CND, 02S, UTJDSU , UPGILAB, UTPGILAB, UTQOR1, UTQOR2, PACUP, UTPOR2 , CCER, IMC, ORP , AFTER HOURS, ICUJ , OBS, UTJDIALYSIS , UTJOBOR, 1CPP , 1CTH, 4NO , COVID1, MS1E, OB , MS1W , MS2E, 3F, EDH, OBH , 5NOA, WIIC, UTQMS1 , ERCA, UTQMS2 , UTTGILAB2, UTJPACU, UTJGILAB , UTJOR1, UTJORCORE, UTJOR2, UTJOR3. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE STATION DATABASE SYNCHRONIZATION FAILURE AS A PART OF DISASTER RECOVERY. A TECHNICAL SUPPORT SPECIALIST (TSS) WORKED WITH THE PRODUCT SUPPORT ENGINEER (PSE) TEAM AND IDENTIFIED THAT THE PRODUCTION SERVER DATABASE HAD BEEN RESTORED FROM A BACKUP, RESULTING IN THE LOSS OF APPROXIMATELY EIGHT MINUTES OF DATA. THE TSS THEN PERFORMED DISASTER RECOVERY REVERSE SYNCS ON STATIONS IN RETRY MODE AND EXECUTED FULL SYNCS ON ALL STATIONS TO ENSURE NO DATA MISMATCHES OCCURRED MOVING FORWARD. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOOTS THE DEVICE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER, NDCPPYXAPP01 DISASTER RECOVERY. CUSTOMER REBOOTED DEVICE AND IT WAS STILL NOT COMMUNICATED WITH THE PYXIS WEBSITE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    799344 BD PYXIS¿ ES SERVER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC.

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown