BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ MEDSTATION¿ ES

    MDR report key: 24615053 · Received March 17, 2026

    Report

    Report Number
    2016493-2026-14202
    Event Type
    Malfunction
    Date Received
    March 17, 2026
    Date of Event
    February 24, 2026
    Report Date
    February 26, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    UDI-DI
    10885403533228
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    KS, US
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 29-SEP-2021 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT STATION WAS NOT COMMUNICATED AND HAS A DAMAGED NETWORK JACK. THE FIELD SERVICE ENGINEER (FSE) REMOVED AND REPLACED THE NETWORK CABLE AND REBOOTED THE STATION. DEVICE MANAGER WAS ACCESSED TO CLEAR ALL PHANTOM DEVICES, AND THE STATION WAS RESTARTED TO COMPLETE THE RECOVERY. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER REPAIRED THE DEVICE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES PYX-41-REHAB THE ETHERNET TO THE WALL WAS DAMAGED AND BENT. AS A RESULT, THE PYXIS WAS RUNNING SLOWLY, AND THE MAIN SCREEN WAS BEGINNING TO CRASH. THE CUSTOMER ATTEMPTED TO RESOLVE THE ISSUE BY RESTARTED THE PYXIS AND CHECKED THE CABLES. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    683187 BD PYXIS¿ MEDSTATION¿ ES AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500001002500 10885403533228

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown