FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ MEDBANK TOWER AUX

MDR report key: 24543693 · Received March 9, 2026

Report

Report Number
2016493-2026-12049
Event Type
Malfunction
Date Received
March 9, 2026
Date of Event
February 11, 2026
Report Date
February 16, 2026
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

D4 & H4: SERIAL NUMBER, UNIQUE DEVICE IDENTIFIER (UDI) AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THE ACTUAL DEVICE OF THIS INCIDENT IT WAS DETERMINED THAT THE UNABLE TO PULL MEDICATIONS FROM THE SYSTEM. A TECHNICAL SUPPORT SPECIALIST TSS FOUND THAT ITEM IDENTIFIER 101223 WAS STOCKED IN THE CABINET BUT IT DID NOT MATCH WHAT WAS ON THE PATIENT PROFILE CAUSING IT NOT TO APPEAR. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDBANK TOWER AUX, THE MEDICATION WAS NOT SHOWING ON LIST, WHEN THE USER WAS TRYING TO PULL UP. THE CUSTOMER REPORTED THAT THE ISSUE OCCURRED WHEN THE USER WAS TRYING TO ISSUE MEDICATIONS TO A PATIENT. THERE WERE NO DELAY, NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
603634 BD PYXIS¿ MEDBANK TOWER AUX AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500004500001

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown