BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ MEDSTATION¿ ES

    MDR report key: 24454587 · Received February 26, 2026

    Report

    Report Number
    2016493-2026-09554
    Event Type
    Malfunction
    Date Received
    February 26, 2026
    Date of Event
    February 5, 2026
    Report Date
    February 12, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    UDI-DI
    10885403533228
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    WA, US
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 27-AUG-2019 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE RETURN BIN DRAWER DID NOT OPEN. THE TECHNICAL SUPPORT SPECIALIST (TSS) DIALED INTO THE SERVER AND CONFIRMED THAT NO INTERNAL RETURN BIN WAS FOUND FOR STATION CHM IR. THE TSS NOTED THAT THE DEVICE NEEDED TO BE CHECKED TO CONFIRM WHETHER THE INTERNAL RETURN BIN WAS CONFIGURED. THE CUSTOMER CONFIRMED THAT THE INTERNAL RETURN BIN HAD NOT BEEN CONFIGURED. THE TSS THEN CONFIGURED THE INTERNAL RETURN BIN AND GRANTED PERMISSION TO CLOSE THE CASE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE ISSUE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES, THE RETURN BIN DRAWER DID NOT OPEN WHEN A NURSE ATTEMPTED TO RETURN A MEDICATION. AS A RESULT, PYXIS DEFAULTED TO RETURNING THE ITEM TO THE PHARMACY. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    518736 BD PYXIS¿ MEDSTATION¿ ES AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500001002500 10885403533228

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown