FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ MEDBANK MINI

MDR report key: 24313621 · Received February 11, 2026

Report

Report Number
2016493-2026-05795
Event Type
Malfunction
Date Received
February 11, 2026
Date of Event
December 11, 2024
Report Date
January 27, 2026
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
UDI-DI
10885403512582
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINTS WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 22-APR-2021 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE DEVICE HAD RESTOCKING ISSUE IN 05 17 THAT ARE CAUSING THE CUBIES TO NOT BE RECOGNIZED AND EJECTING THEM OUT. A FIELD SERVICE ENGINEER WORKED WITH MEDBANK/CUBEX AND DETERMINED THAT THE ISSUE WAS CAUSED BY A DEFECTIVE ROW TRAY. THEY REPLACED THE FAULTY ROW TRAY AND VERIFIED THAT ALL QBS IN THE DRAWER WERE OPERATING CORRECTLY. WHILE ON SITE, THE TECHNICIAN WAS ALSO ASKED TO REVIEW SEVERAL ADDITIONAL COMPONENTS AND CASES, AND TOGETHER THEY RESOLVED ALL REMAINING ISSUES ASSOCIATED WITH THE MEDBANK TOWER. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER REPAIRED THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDBANK MINI HAD RESTOCKING ISSUES IN 05 17 WHICH CAUSED THE CUBIES TO NOT BE RECOGNIZED AND EJECT THEM OUT. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
374067 BD PYXIS¿ MEDBANK MINI AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500004500500 10885403512582

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown