BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ MEDBANK TOWER

    MDR report key: 24259533 · Received February 4, 2026

    Report

    Report Number
    2016493-2026-04291
    Event Type
    Malfunction
    Date Received
    February 4, 2026
    Date of Event
    January 13, 2026
    Report Date
    January 19, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    UDI-DI
    10885403517167
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    KY, US
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 20-OCT-2023 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE GHOST CUBIE WAS DETECTED IN BIN 07 15 AND NEED TO BE DELETED. A TECHNICAL SUPPORT SPECIALIST WALKED THE CUSTOMER THROUGH THE STEPS TO DE ASSIGN THE UNIT, AND ONCE THAT WAS COMPLETED, CUSTOMER REMOVED THE CUBIE. THE ISSUE WAS RESOLVED. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDBANK TOWER, THE GHOST CUBIE WAS APPEARING IN BIN 07 15, AND IT NEEDED TO BE DELETED. THE CUSTOMER REPORTED THAT THE DOXYCYCLINE HYC 100 MG CAPS CUBIE WAS NOT PHYSICALLY PRESENT IN BIN 07 15. THE CUSTOMER REQUESTED THAT THIS CUBIE ASSIGNMENT TO BE REMOVED FROM THE CABINET SOFTWARE OR IN THE DATABASE. THE CUSTOMER REPORTED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    324267 BD PYXIS¿ MEDBANK TOWER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500004500000 10885403517167

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown