BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ MEDBANK TOWER

    MDR report key: 24208721 · Received January 29, 2026

    Report

    Report Number
    2016493-2026-02847
    Event Type
    Malfunction
    Date Received
    January 29, 2026
    Date of Event
    January 9, 2026
    Report Date
    January 16, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    UDI-DI
    10885403512568
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    TX, US
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 17-OCT-2022 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE STATION WAS IN PATIENT AUTO DEACTIVATED MODE. A TECHNICAL SUPPORT SPECIALIST (TSS) INVESTIGATED THE ISSUE AND FOUND THAT, ON THE MED BANK SIDE, THE RDE MESSAGES HAD BEEN RECEIVED, AND A PATIENT IDENTIFIER WAS PRESENT AS A PATIENT MEDICATION ORDER. CUSTOMER WAS INFORMED THAT IF PATIENT DATA COULD BE PUSHED FROM FRAMEWORK TO MED BANK, THE PATIENT AND MEDICATION ORDERS WOULD APPEAR AS EXPECTED. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST INVESTIGATED THE DEVICE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDBANK TOWER PATIENTS ORDER WERE AUTOMATICALLY DEACTIVATED IN THE SYSTEM DESPITE REMAINING ACTIVE IN MYQL. THERE WERE NO DELAY OR ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    273258 BD PYXIS¿ MEDBANK TOWER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500004500000 10885403512568

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown