BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ MEDBANK TOWER

    MDR report key: 24159921 · Received January 23, 2026

    Report

    Report Number
    2016493-2026-01831
    Event Type
    Malfunction
    Date Received
    January 23, 2026
    Date of Event
    January 5, 2026
    Report Date
    January 8, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    UDI-DI
    10885403517167
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    MT, US
    Reporter Occupation
    NURSE
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 19-OCT-2023 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE INCIDENT, IT WAS DETERMINED THAT THE SYSTEM WAS UNABLE TO ISSUE AS EXPECTED. A TECHNICAL SUPPORT SPECIALIST REVIEWED THE SITUATION AND WALKED THE CUSTOMER THROUGH CYCLE COUNTING BIN 05-03 TO ADJUST THE QUANTITY ON HAND (QOH). AFTER THE ADJUSTMENT, THE SYSTEM FUNCTIONED AS INTENDED, AND THE ISSUE WAS RESOLVED BY THE CUSTOMER.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDBANK TOWER, THE USER WAS UNABLE TO ISSUE HYDROCODONE/APAP 5/325 MG TABLETS. A MESSAGE ON THE SCREEN STATED THAT THE ISSUE AMOUNT (2) COULD NOT EXCEED THE QOH; HOWEVER, THERE WERE 3 TABLETS PRESENT IN THE CABINET. THE CUSTOMER STATED THAT THIS MALFUNCTION OCCURRED WHILE DISPENSING THE MEDICATION. HOWEVER, THERE WERE NO DELAYS OR ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    222434 BD PYXIS¿ MEDBANK TOWER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500004500000 10885403517167

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown