BD PYXIS¿ MEDSTATION¿ ES AUXILIARY
Report
- Report Number
- 2016493-2025-147956
- Event Type
- Malfunction
- Date Received
- January 7, 2026
- Date of Event
- December 23, 2025
- Report Date
- January 10, 2026
- Manufacturer
- CAREFUSION 303, INC.
- Product Code
- BRY
- UDI-DI
- 10885403533235
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AL, US
- Reporter Occupation
- PHARMACIST
- Health Professional
- Yes
Narratives
A DEVICE EVALUATION IS ANTICIPATED BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.
ADDITIONAL INFORMATION: SECTION H IMDRF ANNEX CODES A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 19-JAN-2023 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, A TECHNICAL SUPPORT SPECIALIST (TSS) CHECKED THE SERVER SYNCHRONIZATION INFORMATION AND FOUND NO COMMUNICATION ISSUES WITH THE SERVER. FURTHER THE TSS REQUESTED CUSTOMER TO PROVIDE MEDICATION IDENTIFICATION (MEDID) AND CUSTOMER MENTIONED THAT NEW CASE WILL BE OPENED ONCE DETERMINES THE ISSUES. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST INVESTIGATED THE ISSUE.
IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES AUXILIARY, SURGERY PYXIS WAS NOT COMMUNICATING TO LOGISTIC TO PULL MEDICATIONS NEEDED FOR REPLENISHMENT. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES AUXILIARY, SURGERY PYXIS WAS NOT COMMUNICATING TO LOGISTIC TO PULL MEDICATIONS NEEDED FOR REPLENISHMENT. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 53751 | BD PYXIS¿ MEDSTATION¿ ES AUXILIARY | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303, INC. | 500001002502 | 10885403533235 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |