FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ ES SERVER

MDR report key: 23670594 · Received November 28, 2025

Report

Report Number
2016493-2025-139029
Event Type
Malfunction
Date Received
November 28, 2025
Date of Event
November 6, 2025
Report Date
November 11, 2025
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
PHARMACIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

D4 & H4: SERIAL NUMBER, CATALOG, MODEL, UNIQUE DEVICE IDENTIFIER AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THIS INCIDENT, A TECHNICAL SUPPORT SPECIALIST CHECKED THE DEVICE AND FOUND THAT THE ORDER WAS NOT COMING OVER WITH A MED ID AND ONLY HAD 1 COMPONENT AND NOT 2. FURTHER, THE TECHNICAL SUPPORT SPECIALIST CONFIRMED FROM THE CUSTOMER THAT THE ISSUE WAS RESOLVED BY THE EPIC TEAM, AND NO FURTHER INVESTIGATION WAS REQUIRED. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST INVESTIGATED THE ISSUE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER MULTIPLE ORDERS WERE NOT CROSSING. THE CUSTOMER STATED THAT THIS MALFUNCTION OCCURRED WHILE DISPENSING THE MEDICATION AND CAUSED A DELAY TO THE PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2079480 BD PYXIS¿ ES SERVER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC.

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown SN: (B)(6)