BD PYXIS¿ ES SERVER
Report
- Report Number
- 2016493-2025-139029
- Event Type
- Malfunction
- Date Received
- November 28, 2025
- Date of Event
- November 6, 2025
- Report Date
- November 11, 2025
- Manufacturer
- CAREFUSION 303, INC.
- Product Code
- BRY
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- PHARMACIST
- Health Professional
- Yes
Narratives
D4 & H4: SERIAL NUMBER, CATALOG, MODEL, UNIQUE DEVICE IDENTIFIER AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THIS INCIDENT, A TECHNICAL SUPPORT SPECIALIST CHECKED THE DEVICE AND FOUND THAT THE ORDER WAS NOT COMING OVER WITH A MED ID AND ONLY HAD 1 COMPONENT AND NOT 2. FURTHER, THE TECHNICAL SUPPORT SPECIALIST CONFIRMED FROM THE CUSTOMER THAT THE ISSUE WAS RESOLVED BY THE EPIC TEAM, AND NO FURTHER INVESTIGATION WAS REQUIRED. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST INVESTIGATED THE ISSUE.
IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER MULTIPLE ORDERS WERE NOT CROSSING. THE CUSTOMER STATED THAT THIS MALFUNCTION OCCURRED WHILE DISPENSING THE MEDICATION AND CAUSED A DELAY TO THE PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED DUE TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2079480 | BD PYXIS¿ ES SERVER | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | SN: (B)(6) |