BD PYXIS¿ MEDSTATION¿ ES
Report
- Report Number
- 2016493-2025-133233
- Event Type
- Death
- Date Received
- November 11, 2025
- Date of Event
- July 28, 2025
- Report Date
- December 12, 2025
- Manufacturer
- CAREFUSION 303, INC.
- Product Code
- BRY
- UDI-DI
- 10885403533228
- PMA / PMN Number
- EXEMPT
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- PHARMACIST
- Health Professional
- Yes
Narratives
ADDITIONAL INFORMATION: SECTION H IMDRF ANNEX CODES. CORRECTION: SECTION D UNIQUE IDENTIFIER (UDI). A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 15-NOV-2023 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT STATION DID NOT ALERT OR CREATE A DISCREPANCY WHEN AN ADDITIONAL DOSE WAS REMOVED. THE TECHNICAL SUPPORT SPECIALIST (TSS) INVESTIGATION FOCUSED ON VALIDATING THE CUSTOMER CLAIM AND REVIEWING SYSTEM BEHAVIOR. THE STATION INVOLVED WAS CONFIRMED AS PROFILE STATION, AND THE MEDICATION WAS METHADONE 40 MG. DATABASE QUERIES SHOWED TWO TRANSACTIONS FOR THE SAME ORDER WITHIN 16 MINUTES, INDICATING THAT A SECOND DOSE WAS REMOVED SHORTLY AFTER THE FIRST. FACILITY ITEM SETTINGS REVEALED THAT THE TOOCLOSEREMOVEDURATIONAMOUNT WAS NEVER CONFIGURED, ALTHOUGH THE STATION HAD THE TOOCLOSEWARNINGFLAG ENABLED. LOGS CONFIRMED THAT DURING THE SECOND LOGIN SESSION, THE FUTUREDURATIONWARNINGVIEWMODEL SCREEN APPEARED, WHICH PROMPTS THE USER WHEN A SECOND DOSE IS BEING REMOVED. ADDITIONAL ACTIONS INCLUDED CREATING A STATION DATABASE BACKUP, GENERATING DEVICE EVENT REPORTS, COLLECTING SYSTEM LOGS, AND ESCALATING FINDINGS TO THE PRODUCT SUPPORT ENGINEER TEAM FOR REVIEW. NO CONFIGURATION CHANGES WERE APPLIED, AND THE EVENT WAS ATTRIBUTED TO USER OVERRIDE DESPITE THE WARNING BEING DISPLAYED. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.
A DEVICE EVALUATION IS ANTICIPATED BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.
IT WAS REPORTED THAT DURING A ROUTINE MORNING MEDICATION PASS (MEDPASS), A CLINICIAN RETRIEVED METHADONE 40 MG FROM BD PYXIS¿ MEDSTATION¿ ES UNDER THE CORRECT PATIENT¿S NAME AND ADMINISTERED IT TO A PATIENT. A FEW MINUTES LATER, ANOTHER PATIENT APPROACHED THE CLINICIAN, STATING THEY HAD NOT YET RECEIVED THEIR METHADONE DOSE. UPON REVIEWING THE SITUATION, THE CLINICIAN REALIZED THE MEDICATION HAD BEEN GIVEN TO THE INCORRECT PATIENT. THE CLINICIAN THEN RETURNED TO THE BD PYXIS¿ MEDSTATION¿ ES, OVERRODE THE SYSTEM TO OBTAIN ANOTHER DOSE OF METHADONE 40 MG, AND ADMINISTERED IT TO THE INTENDED PATIENT. SHORTLY THEREAFTER, THE CLINICIAN RETURNED TO CHECK ON THE PATIENT WHO HAD MISTAKENLY RECEIVED THE METHADONE AND FOUND THEM UNRESPONSIVE. A CODE WAS INITIATED, AND THE PATIENT WAS TRANSFERRED TO AN ACUTE CARE FACILITY. THE PATIENT WAS REPORTED TO HAVE EXPIRED ON (B)(6) 2025, AT APPROXIMATELY 9:00 AM. IT WAS REPORTED THAT THE AUTOPSY REPORT SHOWED METHADONE IN THE SYSTEM.
IT WAS REPORTED THAT DURING A ROUTINE MORNING MEDICATION PASS (¿MEDPASS¿), A CLINICIAN RETRIEVED METHADONE 40 MG FROM THE PYXIS MEDSTATION ES UNDER THE CORRECT PATIENT¿S NAME AND ADMINISTERED IT TO A PATIENT. A FEW MINUTES LATER, ANOTHER PATIENT APPROACHED THE CLINICIAN, STATING THEY HAD NOT YET RECEIVED THEIR METHADONE DOSE. UPON REVIEWING THE SITUATION, THE CLINICIAN REALIZED THE MEDICATION HAD BEEN GIVEN TO THE INCORRECT PATIENT. THE CLINICIAN THEN RETURNED TO THE PYXIS MEDSTATION ES, OVERRODE THE SYSTEM TO OBTAIN ANOTHER DOSE OF METHADONE 40 MG, AND ADMINISTERED IT TO THE INTENDED PATIENT. SHORTLY THEREAFTER, THE CLINICIAN RETURNED TO CHECK ON THE PATIENT WHO HAD MISTAKENLY RECEIVED THE METHADONE AND FOUND THEM UNRESPONSIVE. A CODE WAS INITIATED, AND THE PATIENT WAS TRANSFERRED TO AN ACUTE CARE FACILITY. THE PATIENT WAS REPORTED TO HAVE EXPIRED ON (B)(6) 2025, AT APPROXIMATELY 9:00 AM. IT WAS REPORTED THAT THE AUTOPSY REPORT SHOWED METHADONE IN THE SYSTEM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1933738 | BD PYXIS¿ MEDSTATION¿ ES | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303, INC. | 500001002500 | 10885403533228 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 30 YR | Unknown | Death |