BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ ES SERVER

    MDR report key: 23165588 · Received September 29, 2025

    Report

    Report Number
    2016493-2025-118385
    Event Type
    Malfunction
    Date Received
    September 29, 2025
    Date of Event
    September 2, 2025
    Report Date
    September 9, 2025
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    CA, US
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE USER WAS UNABLE TO LOGIN TO JIT MANAGEMENT CONSOLE. THE TECHNICAL SUPPORT SPECIALIST LOGGED INTO IDM ADMIN AND SEARCHED FOR THE AFFECTED USER. THE OLD USER ACCOUNT WAS RENAMED WITH THE SUFFIX "OLD". STEPS WERE THEN PROVIDED TO THE USER FOR RE-REGISTERING THROUGH THE JIT WEB PORTAL. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE. D4 & H4: SERIAL NUMBER, UNIQUE DEVICE IDENTIFIER AND MANUFACTURER DATE NOT AVAILABLE.

    Description of Event or Problem · 0

    IT WAS REPORTED BY THE CUSTOMER THAT THE BD PYXIS¿ ES SERVER, THE USER WAS UNABLE TO LOGIN TO JIT MANAGEMENT CONSOLE. THE CUSTOMER STATED THAT THIS MALFUNCTION CAUSED A DELAY IN DISPENSING MEDICATION TO PATIENTS. HOWEVER, THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    2145772 BD PYXIS¿ ES SERVER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500001002501

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown