FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ MEDBANK MINI

MDR report key: 22642304 · Received July 29, 2025

Report

Report Number
2016493-2025-100960
Event Type
Malfunction
Date Received
July 29, 2025
Date of Event
July 3, 2025
Report Date
July 31, 2025
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
UDI-DI
10885403517181
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION: SECTION H IMDRF ANNEX CODES. A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 11-MAR-2025 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE ITEMS WERE OVERRIDDEN. A TECHNICAL SUPPORT SPECIALIST CONTACTED FOR INVESTIGATION, BUT NO INFORMATION WAS PROVIDED BY THE CUSTOMER AND DECIDED TO CLOSE THE COMPLAINT FILE AS NO RESPONSE FROM THE CUSTOMER END.

Additional Manufacturer Narrative · 0

A DEVICE EVALUATION IS ANTICIPATED BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER THAT WHEN USING THE BD PYXIS¿ MEDBANK MINI, ALL ITEMS ARE SET AS GENERAL OVERRIDE EXCEPT THE KEYS WHICH ARE SET TO HIGH ALERT ON THE VITAS MSR DB IN MQL. THIS DB IS SUPPOSED TO PUSH OUT THE ITEMS FORMULARY TO ALL PRX1, PRX2, AND PRX22 VITAS SITES, SO THEIR ITEM FORMULARY MIRRORS THE VITAS MSR, AND IT WAS NOTICED THE VITAS PALMETTO SITE HAD MULTIPLE ITEMS SET AS HIGH ALERT WHICH DID NOT MIRROR THE VITAS MSR DB. THE CUSTOMER STATED THAT THIS MALFUNCTION CAUSED A DELAY IN DISPENSING THE MEDICATIONS TO THE PATIENT. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED DUE TO THIS EVENT.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER THAT WHEN USING THE BD PYXIS¿ MEDBANK MINI, ALL ITEMS ARE SET AS GENERAL OVERRIDE EXCEPT THE KEYS WHICH ARE SET TO HIGH ALERT ON THE VITAS MSR DB IN MQL. THIS DB IS SUPPOSED TO PUSH OUT THE ITEMS FORMULARY TO ALL PRX1, PRX2, AND PRX22 VITAS SITES, SO THEIR ITEM FORMULARY MIRRORS THE VITAS MSR, AND IT WAS NOTICED THE VITAS PALMETTO SITE HAD MULTIPLE ITEMS SET AS HIGH ALERT WHICH DID NOT MIRROR THE VITAS MSR DB. THE CUSTOMER STATED THAT THIS MALFUNCTION CAUSED A DELAY IN DISPENSING THE MEDICATIONS TO THE PATIENT. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1267460 BD PYXIS¿ MEDBANK MINI AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500004500500 10885403517181

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown