BD PYXIS¿ MEDSTATION¿ ES
Report
- Report Number
- 2016493-2025-89425
- Event Type
- Malfunction
- Date Received
- June 23, 2025
- Date of Event
- November 18, 2023
- Report Date
- May 28, 2025
- Manufacturer
- CAREFUSION 303, INC.
- Product Code
- BRY
- UDI-DI
- 10885403512667
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CO, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THIS INITIAL MEDICAL DEVICE REPORT (MDR) IS BEING SUBMITTED LATE DUE TO A RETROSPECTIVE REVIEW CONDUCTED THROUGH CAPA 10308384. THE DELAY IN SUBMITTING THIS MDR IS DUE TO THE THOROUGH AND DETAILED NATURE OF THE RETROSPECTIVE REVIEW PROCESS. THIS PROCESS WAS ESSENTIAL TO ACCURATELY CAPTURE ALL RELEVANT DATA AND ENSURE THE INTEGRITY OF OUR REPORTING. AS RECOMMENDED, WE HAVE INCLUDED THE CAPA REFERENCE FOR THE RETROSPECTIVE REVIEW IN THE ADDITIONAL MANUFACTURER NARRATIVE SECTION. A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINTS WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 10-JUN-2020 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE SYSTEM INTERNAL PYXIS BINARY UNIFIED SYSTEM CABLE HAD A DAMAGE AND SPARK ON BACK SIDE. A FIELD SERVICE ENGINEER FOUND AN INTERNAL PYXIS BINARY UNIFIED SYSTEM CABLE WAS SHORTED ON THE SHARP EDGE OF THE REAR DRAWER PANEL CAUSING THE EXTERNAL PYXIS BINARY UNIFIED SYSTEM CABLE TO SPARK AGAINST THE CABINET WHEN IT MOVED. REPLACED THE INTERNAL PYXIS BINARY UNIFIED SYSTEM CABLE TO RESOLVE THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER TROUBLESHOT THE DEVICE.
IT WAS REPORTED BY THE CUSTOMER THAT A BD PYXIS¿ MEDSTATION¿ ES, BACK WAS DAMAGED AND SPARKING. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS INCIDENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1219049 | BD PYXIS¿ MEDSTATION¿ ES | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303, INC. | 323 | 10885403512667 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |