BD PYXIS¿ ANESTHESIA STATION ES
Report
- Report Number
- 2016493-2025-79780
- Event Type
- Malfunction
- Date Received
- May 12, 2025
- Date of Event
- April 16, 2025
- Report Date
- May 12, 2025
- Manufacturer
- CAREFUSION 303, INC.
- Product Code
- BRY
- UDI-DI
- 10885403477836
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINTS WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 01-MAR-2023 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT A FATAL ERROR OCCURRED ON THE UNDERLYING DATA SOURCE. A FIELD SERVICE ENGINEER (FSE) ATTEMPTED TO RESTART THE MS SQL SERVICES AND THEN RESTART THE COMPUTER, BUT THE DEVICE DID NOT COME BACK ONLINE AFTER REBOOT. THE FSE INSPECTED THE STATION UPON ARRIVAL, NOTING THE DISPLAY WAS BLANK. AFTER RESTARTING THE STATION TO ADMIN LOGIN, THE ENGINEER WAS UNABLE TO LAUNCH NETWORK CONFIGURATION. SUSPECTING SOLID STATE DRIVE (SSD) CORRUPTION OR FAILURE, THE FSE REIMAGED THE STATION TO ES PAS 173 43, SET UP RSS CONNECTIVITY AND CREDENTIAL MANAGEMENT, PUSHED ESET AV, REMOTE SMART SERVICE (RSS) UPDATES, AND WINDOWS SERVER UPDATE SERVICES (WSUS) UPDATES, AND PERFORMED BTX TO RESOLVE THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER TROUBLESHOT THE DEVICE.
IT WAS REPORTED BY THE CUSTOMER THAT WHEN USING THE BD PYXIS¿ ANESTHESIA STATION ES, A FATAL ERROR OCCURRED ON THE UNDERLYING DATA SOURCE. THE CUSTOMER STATED THAT THIS MALFUNCTION CAUSED A DELAY IN DISPENSING THE MEDICATIONS TO THE PATIENT. HOWEVER, THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED DUE TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1482801 | BD PYXIS¿ ANESTHESIA STATION ES | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303, INC. | 327 | 10885403477836 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |