FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ MEDSTATION¿ ES AUXILIARY

MDR report key: 21669057 · Received March 21, 2025

Report

Report Number
2016493-2025-08577
Event Type
Malfunction
Date Received
March 21, 2025
Date of Event
February 25, 2025
Report Date
March 21, 2025
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
UDI-DI
10885403512681
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT FULL-HEIGHT CUBIE DRAWER 7 FAILED TO DETECT ON THE BUS. A FIELD SERVICE ENGINEER DISASSEMBLED THE DRAWER IN ACCORDANCE WITH THE GUIDELINES OUTLINED IN FSG SECTION 3.11.2. THE ENGINEER REPLACED THE LATCH INSPECTION AND, WHILE THE DRAWER WAS DISASSEMBLED, RECONNECTED THE RETRACTOR BAND CABLE AT BOTH THE DRAWER AND THE MODULE CONTROLLER. ADDITIONALLY, THE ROW BOARD CABLE WAS RECONNECTED AT THE DRAWER CONTROLLER AND THE INDIVIDUAL ROW BOARDS. DURING THE INSPECTION OF THE MODULE CONTROLLER, THE ENGINEER DISCOVERED RESIDUE FROM A DAMAGED ELECTRONIC COMPONENT, PROMPTING THE REPLACEMENT OF THE MODULE CONTROLLER. AFTER REASSEMBLING THE DRAWER, THE ISSUE WAS RESOLVED. A FIELD SERVICE ENGINEER ALSO CONFIRMED THAT THERE WAS A DELAY IN DISPENSING MEDICATION TO THE PATIENT. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER TROUBLESHOT THE ISSUE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES, AUXILIARY DRAWER FAILED AND WAS NOT DETECTED ON THE COMMUNICATION BUS. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1424502 BD PYXIS¿ MEDSTATION¿ ES AUXILIARY AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 324 10885403512681

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown