FDA Adverse Event Malfunction Summary report: N

PYXIS MEDBANK ES SYSTEM

MDR report key: 21592031 · Received March 13, 2025

Report

Report Number
2016493-2025-07906
Event Type
Malfunction
Date Received
March 13, 2025
Date of Event
February 14, 2025
Report Date
March 13, 2025
Manufacturer
CAREFUSION 303
Product Code
BRY
UDI-DI
10885403517167
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE USER WAS UNABLE TO DISPENSE LORAZEPAM 20MG/10ML INJECTION. A TECHNICAL SUPPORT SPECIALIST ADVISED THE CUSTOMER TO PERFORM A CYCLE COUNT OF THE BIN IN ORDER TO MODIFY THE QUANTITY ON HAND (QOH). THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOOTED THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE PYXIS MEDBANK ES SYSTEM, THEY WERE UNABLE TO ISSUE MEDICATION. A CUSTOMER HAS REPORTED THAT A USER WAS UNABLE TO DISPENSE MEDICATION DUE TO A MALFUNCTION, WHICH HAS RESULTED IN A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1521677 PYXIS MEDBANK ES SYSTEM AUTOMATED DISPENSING CABINET BRY CAREFUSION 303 PYXIS MEDBANK 10885403517167

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown