FDA Adverse Event
Malfunction
Summary report: N
PYXIS MEDBANK ES SYSTEM
MDR report key: 21592031
·
Received March 13, 2025
Report
- Report Number
- 2016493-2025-07906
- Event Type
- Malfunction
- Date Received
- March 13, 2025
- Date of Event
- February 14, 2025
- Report Date
- March 13, 2025
- Manufacturer
- CAREFUSION 303
- Product Code
- BRY
- UDI-DI
- 10885403517167
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- VA, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 0
UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE USER WAS UNABLE TO DISPENSE LORAZEPAM 20MG/10ML INJECTION. A TECHNICAL SUPPORT SPECIALIST ADVISED THE CUSTOMER TO PERFORM A CYCLE COUNT OF THE BIN IN ORDER TO MODIFY THE QUANTITY ON HAND (QOH). THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOOTED THE DEVICE.
Description of Event or Problem · 0
IT WAS REPORTED THAT WHEN USING THE PYXIS MEDBANK ES SYSTEM, THEY WERE UNABLE TO ISSUE MEDICATION. A CUSTOMER HAS REPORTED THAT A USER WAS UNABLE TO DISPENSE MEDICATION DUE TO A MALFUNCTION, WHICH HAS RESULTED IN A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1521677 | PYXIS MEDBANK ES SYSTEM | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303 | PYXIS MEDBANK | 10885403517167 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |