FDA Adverse Event Malfunction Summary report: N

PYXIS MEDSTATION ES SYSTEM

MDR report key: 21580546 · Received March 12, 2025

Report

Report Number
2016493-2025-07777
Event Type
Malfunction
Date Received
March 12, 2025
Date of Event
February 13, 2025
Report Date
March 12, 2025
Manufacturer
CAREFUSION 303
Product Code
BRY
UDI-DI
10885403512667
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PHARMACIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE FULL HEIGHT DRAWER WAS FAILED. THE FIELD SERVICE ENGINEER FOUND THE ROWBOARD E HAS BROKEN CLIP INSIDE, HENCE REPLACED THE ROW BOARD TO RESOLVE THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER TROUBLESHOT THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED WHEN USING THE BD PYXIS MEDSTATION SYSTEM THAT THE FULL HEIGHT DRAWER WAS FAILED. THE CUSTOMER STATED THAT THIS MALFUNCTION CAUSED A DELAY TO THE PATIENT. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
926314 PYXIS MEDSTATION ES SYSTEM AUTOMATED DISPENSING CABINET BRY CAREFUSION 303 323 10885403512667

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown