FDA Adverse Event Malfunction Summary report: N

PYXIS MEDSTATION ES SYSTEM

MDR report key: 21543954 · Received March 7, 2025

Report

Report Number
2016493-2025-06441
Event Type
Malfunction
Date Received
March 7, 2025
Date of Event
February 7, 2025
Report Date
March 7, 2025
Manufacturer
CAREFUSION 303
Product Code
BRY
UDI-DI
10885403512667
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE PATIENT ORDERS WERE NOT CROSSING TO PYXIS. THE TECHNICAL SUPPORT SPECIALIST CONFIRMED THAT THIS ISSUE MIGHT BE RESOLVED ON THE SAME DAY. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED WHEN USING THE BD PYXIS MEDSTATION SYSTEM THE PATIENT ORDERS WERE NOT CROSSING TO PYXIS. THE CUSTOMER REPORTED THAT PATIENTS ORDERS WERE NOT PROFILING, STOCK OUTS AND REFILLS WERE NOT CROSSING TO LOGISTICS. THE CUSTOMER STATED THAT THIS MALFUNCTION CAUSED A DELAY TO THE PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
813539 PYXIS MEDSTATION ES SYSTEM AUTOMATED DISPENSING CABINET BRY CAREFUSION 303 323 10885403512667

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown