FDA Adverse Event Malfunction Summary report: N

PYXIS MEDSTATION ES SYSTEM

MDR report key: 21466152 · Received February 26, 2025

Report

Report Number
2016493-2025-05983
Event Type
Malfunction
Date Received
February 26, 2025
Date of Event
January 28, 2025
Report Date
February 26, 2025
Manufacturer
CAREFUSION 303
Product Code
BRY
UDI-DI
10885403512667
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT IT WAS DETERMINED THAT THE DEVICE HAD A PRINTER ISSUE. THE FIELD SERVICE ENGINEER FOUND PRINTER NOT PLUGGED IN ALL THE WAY UNDER THE TOP COVER AND LID NOT CLOSED ON PRINTER. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER TROUBLESHOOTED THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER THAT A PYXIS MEDSTATION ES SYSTEM HAD A PRINTER ISSUE. THE CUSTOMER STATED THAT THE MLM ZEBRA PRINTER IS NOT PRINTING CAUSING A DELAY IN DISPENSING MEDICATIONS TO THE PATIENT. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1249711 PYXIS MEDSTATION ES SYSTEM AUTOMATED DISPENSING CABINET BRY CAREFUSION 303 323 10885403512667

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown