FDA Adverse Event
Malfunction
Summary report: N
PYXIS MEDSTATION ES SYSTEM
MDR report key: 21362628
·
Received February 12, 2025
Report
- Report Number
- 2016493-2025-04136
- Event Type
- Malfunction
- Date Received
- February 12, 2025
- Date of Event
- January 14, 2025
- Report Date
- February 12, 2025
- Manufacturer
- CAREFUSION 303
- Product Code
- BRY
- UDI-DI
- 10885403512667
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- HI, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 0
UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE MALFUNCTION WAS CAUSED BY THE NETWORK AND COMMUNICATION ISSUE. THE TECHNICAL SUPPORT SPECIALIST JOINED MEETING AND SENT AN EMAIL TO CUSTOMER RESOLVING THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED.
Description of Event or Problem · 0
IT WAS REPORTED BY THE CUSTOMER THAT A PYXIS MEDSTATION ES SYSTEM CONNECTION BETWEEN MOA,HI AND IB NOT BE ACTIVE FOR MORE THAN 60 MINUTES. THE CUSTOMER STATED THAT THERE WAS NO DELAY IN ACCESSING MEDICATION SINCE THEY MANGED TO GET THE MEDICINES FROM OTHER STATION. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS INCIDENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 847070 | PYXIS MEDSTATION ES SYSTEM | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303 | 323 | 10885403512667 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |