FDA Adverse Event Malfunction Summary report: N

PYXIS MEDSTATION ES SYSTEM

MDR report key: 21362628 · Received February 12, 2025

Report

Report Number
2016493-2025-04136
Event Type
Malfunction
Date Received
February 12, 2025
Date of Event
January 14, 2025
Report Date
February 12, 2025
Manufacturer
CAREFUSION 303
Product Code
BRY
UDI-DI
10885403512667
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE MALFUNCTION WAS CAUSED BY THE NETWORK AND COMMUNICATION ISSUE. THE TECHNICAL SUPPORT SPECIALIST JOINED MEETING AND SENT AN EMAIL TO CUSTOMER RESOLVING THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER THAT A PYXIS MEDSTATION ES SYSTEM CONNECTION BETWEEN MOA,HI AND IB NOT BE ACTIVE FOR MORE THAN 60 MINUTES. THE CUSTOMER STATED THAT THERE WAS NO DELAY IN ACCESSING MEDICATION SINCE THEY MANGED TO GET THE MEDICINES FROM OTHER STATION. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
847070 PYXIS MEDSTATION ES SYSTEM AUTOMATED DISPENSING CABINET BRY CAREFUSION 303 323 10885403512667

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown