FDA Adverse Event
Malfunction
Summary report: N
PYXIS MEDSTATION ES SYSTEM
MDR report key: 21330902
·
Received February 7, 2025
Report
- Report Number
- 2016493-2025-03572
- Event Type
- Malfunction
- Date Received
- February 7, 2025
- Date of Event
- January 10, 2025
- Report Date
- February 7, 2025
- Manufacturer
- CAREFUSION 303
- Product Code
- BRY
- UDI-DI
- 10885403512667
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SP
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 0
UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT IT WAS DETERMINED THAT THE ORDER WAS COMING FROM EXTERNAL WITH A MISSING KEY COMPONENT. THE TECHNICAL SUPPORT SPECIALIST STATED THAT ONCE THE CORRECT INFORMATION WAS INCLUDED AND THE ORDERS WERE SENT TO RESOLVE THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST INVESTIGATED THE DEVICE.
Description of Event or Problem · 0
IT WAS REPORTED WHEN USING THE BD PYXIS MEDSTATION ES SYSTEM SHOWED AN ERROR ON THE DATABASE AND ON THE MESSAGING LOG FILES. THE CUSTOMER ADDED THAT THIS MALFUNCTION OCCURRED DURING THE USER RETRIEVING MEDICATION TO PATIENT. HOWEVER, THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1248520 | PYXIS MEDSTATION ES SYSTEM | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303 | 323 | 10885403512667 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | Hospitalization |