BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    PYXIS MEDBANK SYSTEM

    MDR report key: 21311779 · Received February 5, 2025

    Report

    Report Number
    2016493-2025-03368
    Event Type
    Malfunction
    Date Received
    February 5, 2025
    Date of Event
    January 8, 2025
    Report Date
    February 5, 2025
    Manufacturer
    CAREFUSION 303
    Product Code
    BRY
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    IN, US
    Reporter Occupation
    OTHER

    Narratives

    Additional Manufacturer Narrative · 0

    UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT CUBIES WAS NOT EJECTING WHEN THE DRAWERS OPEN TO ISSUE MEDICATION. A CUSTOMER SUPPORT SPECIALIST CONFIRMED WITH CUSTOMER WAS ABLE TO PUT THE EJECTED CUBIES BACK IN THE DRAWER AND NO EXTRA CUBIES ARE EJECTING. THE SYSTEM FUNCTIONED AS INTENDED AFTER CUSTOMER SUPPORT SPECIALIST TROUBLESHOOTED THE DEVICE. THE SERIAL NUMBER, UDI AND MANUFACTURES DETAILS KEPT BLANK SINCE THE GIVEN ASSET INFORMATION FOUND TO BE MEDBANK TWR MN 12HH-1FH.

    Description of Event or Problem · 0

    IT WAS REPORTED BY THE CUSTOMER THAT A PYXIS MEDBANK SYSTEM SEVERAL CUBIES WAS EJECTING WHEN THE DRAWERS OPEN TO ISSUE MEDICATION. CUSTOMER STATED THAT THEY WERE UNABLE TO ISSUE ANY ITEMS. THE CUSTOMER REPORTED THAT THE PHARMACY SUPPLIED THE MEDICATION. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1135006 PYXIS MEDBANK SYSTEM AUTOMATED DISPENSING CABINET BRY CAREFUSION 303 PYXIS MEDBANK

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown