PYXIS MEDSTATION ES SYSTEM
Report
- Report Number
- 2016493-2025-02967
- Event Type
- Malfunction
- Date Received
- February 3, 2025
- Date of Event
- January 6, 2025
- Report Date
- February 1, 2025
- Manufacturer
- CAREFUSION 303
- Product Code
- BRY
- UDI-DI
- 10885403512667
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- PHARMACIST
- Health Professional
- Yes
Narratives
UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE MALFUNCTION OCCURRED DUE TO THE SMART REMOTE MANAGER FAILURE. A FIELD SERVICE ENGINEER OPENED REMOTE MANAGER PANEL AND APPLIED CONDUCTIVE GREASE TO MICRO SWITCHES THEN APPLIED STABILENT TO LATCH HARNESS IN ORDER TO RESOLVE THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER TROUBLESHOOTED THE DEVICE.
THE SELECTION FOR OTHER SERIOUS OR IMPORTANT MEDICAL EVENTS HAS BEEN REMOVED, AS THERE ARE NO ADVERSE EVENTS OR OUTCOMES ASSOCIATED WITH IT.
IT WAS REPORTED BY THE CUSTOMER THAT PYXIS MEDSTATION ES SYSTEM REMOTE MANAGER HAD E-TEMP MONITOR CONTINUES TO FAIL AFTER RECOVERY. THE CUSTOMER CONFIRMED THAT THE MALFUNCTION OCCURRED DURING DISPENSING A MEDICATION. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2166108 | PYXIS MEDSTATION ES SYSTEM | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303 | 323 | 10885403512667 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | Other |