FDA Adverse Event Malfunction Summary report: N

PYXIS MEDSTATION ES SYSTEM

MDR report key: 21289559 · Received February 3, 2025

Report

Report Number
2016493-2025-02967
Event Type
Malfunction
Date Received
February 3, 2025
Date of Event
January 6, 2025
Report Date
February 1, 2025
Manufacturer
CAREFUSION 303
Product Code
BRY
UDI-DI
10885403512667
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PHARMACIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE MALFUNCTION OCCURRED DUE TO THE SMART REMOTE MANAGER FAILURE. A FIELD SERVICE ENGINEER OPENED REMOTE MANAGER PANEL AND APPLIED CONDUCTIVE GREASE TO MICRO SWITCHES THEN APPLIED STABILENT TO LATCH HARNESS IN ORDER TO RESOLVE THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER TROUBLESHOOTED THE DEVICE.

Additional Manufacturer Narrative · 0

THE SELECTION FOR OTHER SERIOUS OR IMPORTANT MEDICAL EVENTS HAS BEEN REMOVED, AS THERE ARE NO ADVERSE EVENTS OR OUTCOMES ASSOCIATED WITH IT.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER THAT PYXIS MEDSTATION ES SYSTEM REMOTE MANAGER HAD E-TEMP MONITOR CONTINUES TO FAIL AFTER RECOVERY. THE CUSTOMER CONFIRMED THAT THE MALFUNCTION OCCURRED DURING DISPENSING A MEDICATION. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2166108 PYXIS MEDSTATION ES SYSTEM AUTOMATED DISPENSING CABINET BRY CAREFUSION 303 323 10885403512667

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other