FDA Adverse Event Malfunction Summary report: N

PYXIS MEDSTATION ES SYSTEM

MDR report key: 21227906 · Received January 24, 2025

Report

Report Number
2016493-2025-02194
Event Type
Malfunction
Date Received
January 24, 2025
Date of Event
December 29, 2024
Report Date
January 24, 2025
Manufacturer
CAREFUSION 303
Product Code
BRY
UDI-DI
10885403512667
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE STATION DID NOT RECOGNIZE MEDICATIONS DUE TO AN ERROR STEMMING FROM A MISPRINT OF THE SCANCODE BY THE MANUFACTURER/PACKAGER. A TECHNICAL SUPPORT SPECIALIST DETERMINED THAT THE PACKAGER RELEASED AN ERRANT SCAN CODE AND REQUESTED THE CUSTOMER TO CONTACT THE PACKAGER TO ADDRESS THE FAULTY SCAN CODE TO RESOLVE THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOOTED THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING PYXIS MS, THE TWO STATIONS HPICU AND HPMS DID NOT SCAN SPECIFIC MEDICATIONS AND SHOWED THE ERROR THAT " MEDICATIONS ARE EXPIRED" OR " MEDS NOT VALID AFTER SCANNING. " THE MEDICATIONS WERE NAMED LIBRIUM 5 MILLIGRAMS AND 25 MILLIGRAMS, WHICH THE STATION INDICATED WERE EXPIRED BUT THEY WERE NOT EXPIRED AND WERE VALID UNTIL APRIL 2025. THE CUSTOMER REPORTED THAT THIS MALFUNCTION CAUSED DISRUPTION IN PATIENT CARE AND WORKFLOW ORDERS. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
742231 PYXIS MEDSTATION ES SYSTEM AUTOMATED DISPENSING CABINET BRY CAREFUSION 303 323 10885403512667

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown