FDA Adverse Event Malfunction Summary report: N

PYXIS MEDSTATION ES SYSTEM

MDR report key: 21214670 · Received January 23, 2025

Report

Report Number
2016493-2025-01969
Event Type
Malfunction
Date Received
January 23, 2025
Date of Event
December 26, 2024
Report Date
January 23, 2025
Manufacturer
CAREFUSION 303
Product Code
BRY
UDI-DI
10885403512667
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PHARMACIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE VIRTUAL KIT CONFIGURATION WAS SET PROPERLY AND NOTICED HARDWARE FAILURE. A TECHNICAL SUPPORT SPECIALIST REQUESTED CUSTOMER TO PULL BOTH COMPONENTS AND ASKED TO TRY UNLOAD MEDICATIONS TO RESOLVE THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST GUIDED THE CUSTOMER.

Description of Event or Problem · 0

IT WAS REPORTED WHEN USING THE BD PYXIS MEDSTATION ES SYSTEM INBUILT STROKE HYPERTENSION VIRTUAL KIT PREVENTED USER FROM REMOVING THE REQUIRED MEDICATION. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
525441 PYXIS MEDSTATION ES SYSTEM AUTOMATED DISPENSING CABINET BRY CAREFUSION 303 323 10885403512667

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown