FDA Adverse Event
Malfunction
Summary report: N
PYXIS MEDBANK SYSTEM
MDR report key: 21067324
·
Received January 3, 2025
Report
- Report Number
- 2016493-2025-00149
- Event Type
- Malfunction
- Date Received
- January 3, 2025
- Date of Event
- December 6, 2024
- Report Date
- January 3, 2025
- Manufacturer
- CAREFUSION 303
- Product Code
- BRY
- UDI-DI
- 10885403512704
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MD, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 0
UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT IT WAS DETERMINED THAT THE DEVICE HAD A COMMUNICATION ISSUE. THE FIELD SERVICE ENGINEER LOGGED IN TO MQL AND CABINET AND FOUND NO MEDICATION WERE STOCKED IN AND THE CABINET HAD NOT BEEN STOCKED SINCE 2023. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER TROUBLESHOOTED THE DEVICE.
Description of Event or Problem · 0
IT WAS REPORTED BY THE CUSTOMER THAT A PYXIS MEDBANK SYSTEM HAD A COMMUNICATION ISSUE. THE CUSTOMER STATED THAT WHEN TRYING TO ISSUE MEDICATION IT'S NOT IN PATIENT PROFILE. THE PHARMACY PERSON CALLED, STATING IT'S NOT ON LIST IN MQL. THEY USE FRAMEWORK TO MQL. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 427643 | PYXIS MEDBANK SYSTEM | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303 | PYXIS MEDBANK | 10885403512704 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |