FDA Adverse Event Malfunction Summary report: N

PYXIS MEDBANK SYSTEM

MDR report key: 21067324 · Received January 3, 2025

Report

Report Number
2016493-2025-00149
Event Type
Malfunction
Date Received
January 3, 2025
Date of Event
December 6, 2024
Report Date
January 3, 2025
Manufacturer
CAREFUSION 303
Product Code
BRY
UDI-DI
10885403512704
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT IT WAS DETERMINED THAT THE DEVICE HAD A COMMUNICATION ISSUE. THE FIELD SERVICE ENGINEER LOGGED IN TO MQL AND CABINET AND FOUND NO MEDICATION WERE STOCKED IN AND THE CABINET HAD NOT BEEN STOCKED SINCE 2023. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE FIELD SERVICE ENGINEER TROUBLESHOOTED THE DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER THAT A PYXIS MEDBANK SYSTEM HAD A COMMUNICATION ISSUE. THE CUSTOMER STATED THAT WHEN TRYING TO ISSUE MEDICATION IT'S NOT IN PATIENT PROFILE. THE PHARMACY PERSON CALLED, STATING IT'S NOT ON LIST IN MQL. THEY USE FRAMEWORK TO MQL. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
427643 PYXIS MEDBANK SYSTEM AUTOMATED DISPENSING CABINET BRY CAREFUSION 303 PYXIS MEDBANK 10885403512704

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown