FDA Recall Terminated

Ashland(TM) Box Film Ball Cube II EBT3, P/N: 027863-002 rev E Product is used to calibrate CyberKnife systems

Recall: Z-3211-2018 · Initiated August 31, 2018

Recall

Recall Number
Z-3211-2018
Event Number
80933
Firm
Accuray Incorporated
FEI Number
3003873069
Product Code
IYE
Status
Terminated
Root Cause
Nonconforming Material/Component
Initiated
August 31, 2018
Posted
September 20, 2018
Terminated
December 16, 2020
Address
1240 Deming Way, Madison, WI, 53717-1954

Description

Ashland(TM) Box Film Ball Cube II EBT3, P/N: 027863-002 rev E Product is used to calibrate CyberKnife systems

Reason

the Ball Cube II phantom calibration film was not manufactured within necessary dimensions and may introduce up to 0.5 mm of positional inaccuracy to the CyberKnife System

Action

The firm, Accuray, disseminated their "Urgent Field Safety Notices" dated 08/31/2018 by email and letter to its customers. The letter described the product, problem and actions to be taken. The letter requested the customers cease use and quarantine the product for recovery and replacement by an Accuray Representative and complete and return the Acknowledgement Form via email at: [email protected] or mail to: Accuray Incorporated, one Erdman place, Madison, WI 53719. If you have any questions, contact Vice President, Regulatory Affairs at 608-824-2800 or email: [email protected] or the Regulatory Affairs Specialist at 408-716-4660 or [email protected].

Distribution

Worldwide Distribution: United States (nationwide), and countries of: United Kingdom, Germany, France, Finland, Netherlands, Portugal, Hong Kong, Poland, Australia, United Arab Emirates, Thailand, and Japan.

Quantity

259 units