Ashland(TM) Box Film Ball Cube II EBT3, P/N: 027863-002 rev E Product is used to calibrate CyberKnife systems
Recall
- Recall Number
- Z-3211-2018
- Event Number
- 80933
- Firm
- Accuray Incorporated
- FEI Number
- 3003873069
- Product Code
- IYE
- Status
- Terminated
- Root Cause
- Nonconforming Material/Component
- Initiated
- August 31, 2018
- Posted
- September 20, 2018
- Terminated
- December 16, 2020
- Address
- 1240 Deming Way, Madison, WI, 53717-1954
Description
Ashland(TM) Box Film Ball Cube II EBT3, P/N: 027863-002 rev E Product is used to calibrate CyberKnife systems
the Ball Cube II phantom calibration film was not manufactured within necessary dimensions and may introduce up to 0.5 mm of positional inaccuracy to the CyberKnife System
The firm, Accuray, disseminated their "Urgent Field Safety Notices" dated 08/31/2018 by email and letter to its customers. The letter described the product, problem and actions to be taken. The letter requested the customers cease use and quarantine the product for recovery and replacement by an Accuray Representative and complete and return the Acknowledgement Form via email at: [email protected] or mail to: Accuray Incorporated, one Erdman place, Madison, WI 53719. If you have any questions, contact Vice President, Regulatory Affairs at 608-824-2800 or email: [email protected] or the Regulatory Affairs Specialist at 408-716-4660 or [email protected].
Worldwide Distribution: United States (nationwide), and countries of: United Kingdom, Germany, France, Finland, Netherlands, Portugal, Hong Kong, Poland, Australia, United Arab Emirates, Thailand, and Japan.
259 units