Game Ready Professional Therapy System, a cryotherapy device. Intended to treat postsurgical and acute injuries to reduce edema, swelling and pain where indicated.
Recall
- Recall Number
- Z-3210-2011
- Event Number
- 59826
- Firm
- CoolSystems, Inc.
- FEI Number
- 3003186150
- Product Code
- IRP
- Status
- Terminated
- Root Cause
- Employee error
- Initiated
- August 23, 2011
- Posted
- September 14, 2011
- Terminated
- November 14, 2011
- Address
- 1201 Marina Village Pkwy, Suite 200, Alameda, CA, 94501-1087
Description
Game Ready Professional Therapy System, a cryotherapy device. Intended to treat postsurgical and acute injuries to reduce edema, swelling and pain where indicated.
It was discovered that some Game Ready Professional Therapy System units that were to have been quarantined pending final inspection and testing were inadvertently moved to finished goods inventory and shipped.
The firm, CoolSystems, Inc., contacted customers by phone on August 23, 2011. The customers were informed that some Game Ready Professional Therapy System units have been quarantined pending final inspection and testing were inadvertently moved to finished goods inventory and shipped. Instructions were given to immediately cease fulfilling orders from that inventory. Loaners were shipped to the customers overnight. The customers were instructed to replace the shipped device with the loaner that was sent and return it to the company ASAP. If you have any questions, contact the Vice President, Quality Assurance and Regulatory/Clinical Affairs at 510-868-5378.
Nationwide distribution: CA, MA, MO, NH, OH, TX, UT, and WA.
26 units