FDA Recall Terminated

Game Ready Professional Therapy System, a cryotherapy device. Intended to treat postsurgical and acute injuries to reduce edema, swelling and pain where indicated.

Recall: Z-3210-2011 · Initiated August 23, 2011

Recall

Recall Number
Z-3210-2011
Event Number
59826
Firm
CoolSystems, Inc.
FEI Number
3003186150
Product Code
IRP
Status
Terminated
Root Cause
Employee error
Initiated
August 23, 2011
Posted
September 14, 2011
Terminated
November 14, 2011
Address
1201 Marina Village Pkwy, Suite 200, Alameda, CA, 94501-1087

Description

Game Ready Professional Therapy System, a cryotherapy device. Intended to treat postsurgical and acute injuries to reduce edema, swelling and pain where indicated.

Reason

It was discovered that some Game Ready Professional Therapy System units that were to have been quarantined pending final inspection and testing were inadvertently moved to finished goods inventory and shipped.

Action

The firm, CoolSystems, Inc., contacted customers by phone on August 23, 2011. The customers were informed that some Game Ready Professional Therapy System units have been quarantined pending final inspection and testing were inadvertently moved to finished goods inventory and shipped. Instructions were given to immediately cease fulfilling orders from that inventory. Loaners were shipped to the customers overnight. The customers were instructed to replace the shipped device with the loaner that was sent and return it to the company ASAP. If you have any questions, contact the Vice President, Quality Assurance and Regulatory/Clinical Affairs at 510-868-5378.

Distribution

Nationwide distribution: CA, MA, MO, NH, OH, TX, UT, and WA.

Quantity

26 units