Straumann coDiagnostiX, version 8.0, used to guide a clinician in the proper implant selection, oral placement and the proper selection of an oral drill. Imaging processing System
Recall
- Recall Number
- Z-3184-2011
- Event Number
- 59797
- Firm
- Straumann Manufacturing Inc.
- FEI Number
- 1000121052
- Product Code
- LLZ
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- August 4, 2011
- Posted
- September 13, 2011
- Terminated
- May 23, 2012
- Address
- 60 Minuteman Rd, Andover, MA, 01810-1008
Description
Straumann coDiagnostiX, version 8.0, used to guide a clinician in the proper implant selection, oral placement and the proper selection of an oral drill. Imaging processing System
Software version 8.0 has a software anomaly, in which the length is not adjusted accordingly when it is changed after the surgical sleeve position planning step has been completed.
Staumann USA notified accounts by an Urgent Field Safety Notice letter dated August 4, 2011 and delivered via Federal Express Delivery Service. The letter identified the affected product and explained the reason for the recall. Customers were asked to review the letter, take appropriate actions, including completing and faxing the enclosed. Customer Confirmation Form. Straumann released a corrected software upgrade (coDiagnostiX 8.0.2.3672), which is available for download when users go online and activate current software. If the user does not have internet access a replacement CD can be ordered from Technical Support at 866 - 531 -7365. Questions should be directed to Technical Support Monday through Friday from 8:00 am to 8:00 pm Eastern Time.
Nationwide Distribution
272