AlterG Anti-Gravity Treadmill; Alter G, 48349 Milmont Drive, Fremont, Ca 94538 Product Usage: Rehabilitation of lower body injury & Neurological conditions.
Recall
- Recall Number
- Z-3026-2011
- Event Number
- 59408
- Firm
- Alter-G, Incorporated
- FEI Number
- 3008089345
- Product Code
- BXB
- Status
- Terminated
- Root Cause
- Device Design
- Initiated
- July 15, 2011
- Posted
- August 16, 2011
- Terminated
- August 16, 2011
- Address
- 48438 Milmont Dr, Fremont, CA, 94538-7326
Description
AlterG Anti-Gravity Treadmill; Alter G, 48349 Milmont Drive, Fremont, Ca 94538 Product Usage: Rehabilitation of lower body injury & Neurological conditions.
Potential installation error on AlterG Anti-Gravity Treadmill that could cause greater than expected unweighting.
Alter-G, Inc. notified all affected customers by telephone, e-mail and followed by a "Medical Device Customer Advisory Notification" letter dated July 15, 2011. Customers were provided information on the installation error, the potential harm to patients, and the actions to be taken. The letter instructs customers to discontinue use of the Alter G until the recalling firm can evaluate the machine and correct any installation error. The letter states that the recalling firm is planning to visit affected customer's facility as quickly as possible and will contact customers to schedule this visit. Questions or concerns should be directed to David Tjon at 510-270-5369.
Nationwide Distribution (USA ) - including the states of: OK and TX.
16 potentially affected units