FDA Recall Terminated

Agfa Healthcare NX 3.0.8950 Imaging Processing Software

Recall: Z-2735-2017 · Initiated December 21, 2016

Recall

Recall Number
Z-2735-2017
Event Number
77632
Firm
AGFA Healthcare Corp.
FEI Number
3001236302
Product Code
MQB
Status
Terminated
Root Cause
Device Design
Initiated
December 21, 2016
Terminated
July 10, 2019
Address
10 S Academy St, Greenville, SC, 29601-2632

Description

Agfa Healthcare NX 3.0.8950 Imaging Processing Software

Reason

A customer reported that when using an NX workstation with software version NX 3.0.8950 software and selecting the affected patient/exam from closed exams, initially the wrong image was linked to the exam and appeared. After a short time the wrong image was replaced by the correct image, however the wrong image was used for transmitting to PACS.

Action

On December 22, 2016, an URGENT FIELD SAFETY NOTICE letter was sent either by mail or email. The letter included an acknowledgement form to be returned. The letter informed the customer of the problem and actions to be taken.

Distribution

AL, AZ, AR, CA, DC, FL, GA, IL, IN, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NE, NJ, NY, NC, OH, OK, PA, SC, SD, TN, TX, UT, VA, WA, WV and Canada

Quantity

221 units