FDA Recall Terminated

Transonic Flow Probe, 2 mm, Catalog Number HQD2FMC -- Product Usage: to measure flow intra-operatively.

Recall: Z-2726-2015 · Initiated July 27, 2015

Recall

Recall Number
Z-2726-2015
Event Number
71907
Firm
Transonic Systems Inc
FEI Number
1319030
Product Code
DPW
Status
Terminated
Root Cause
Software Manufacturing/Software Deployment
Initiated
July 27, 2015
Posted
September 3, 2015
Terminated
July 18, 2016
Address
34 Dutch Mill Rd, Ithaca, NY, 14850-9785

Description

Transonic Flow Probe, 2 mm, Catalog Number HQD2FMC -- Product Usage: to measure flow intra-operatively.

Reason

Software defect; programming errors in the blood flow probes EPROM. Transonic received several complaints from users indicating that when the flow probe is connected to a flow meter the meter reads Used Probe or Irrelevant Use Number.

Action

Transonic sent an Urgent Medical Device Recall letters and Response Forms dated July 27, 2015 to customers via Certified Mail, email and/or fax. The letter identified the affected product, problem and actions to be taken. Customers are instructed to contact Transonic Systems' Customer Service at 1-800-353-3569 or 1-607-257-5300 to arrange for replacement (repair/exchange) immediately.

Distribution

Worldwide Distribution - US Nationwide and the countries of: Canada, Japan, Russia and The Netherlands.

Quantity

Domestic: 8 units, foreign: 11 units