Transonic Flow Probe, 2 mm, Catalog Number HQC2FMC Product Usage: to measure flow intra-operatively.
Recall
- Recall Number
- Z-2720-2015
- Event Number
- 71907
- Firm
- Transonic Systems Inc
- FEI Number
- 1319030
- Product Code
- DPW
- Status
- Terminated
- Root Cause
- Software Manufacturing/Software Deployment
- Initiated
- July 27, 2015
- Posted
- September 3, 2015
- Terminated
- July 18, 2016
- Address
- 34 Dutch Mill Rd, Ithaca, NY, 14850-9785
Description
Transonic Flow Probe, 2 mm, Catalog Number HQC2FMC Product Usage: to measure flow intra-operatively.
Software defect; programming errors in the blood flow probes EPROM. Transonic received several complaints from users indicating that when the flow probe is connected to a flow meter the meter reads Used Probe or Irrelevant Use Number.
Transonic sent an Urgent Medical Device Recall letters and Response Forms dated July 27, 2015 to customers via Certified Mail, email and/or fax. The letter identified the affected product, problem and actions to be taken. Customers are instructed to contact Transonic Systems' Customer Service at 1-800-353-3569 or 1-607-257-5300 to arrange for replacement (repair/exchange) immediately.
Worldwide Distribution - US Nationwide and the countries of: Canada, Japan, Russia and The Netherlands.
Domestic: 4 units