eye-pak 7407 Tray Support Cover REF 8065740745
Recall
- Recall Number
- Z-2694-2014
- Event Number
- 68487
- Firm
- Alcon Research, Ltd.
- FEI Number
- 1610287
- Product Code
- HMT
- Status
- Terminated
- Root Cause
- Packaging process control
- Initiated
- June 3, 2014
- Posted
- September 24, 2014
- Terminated
- July 27, 2015
- Address
- 6201 South Fwy Fort, Worth, TX, 76134-2099
Description
eye-pak 7407 Tray Support Cover REF 8065740745
The peel pouches of the Tray Support Covers may be insufficiently sealed so that sterility cannot be assured.
Alcon Research sent an Urgent Medical Device Recall letter dated June 3, 2014, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Please follow these important steps: 1) Review your inventory of Tray Support Covers to determine if you have any units from the affected Lots in stock. 2) Place the product aside to ensure it is not used. 3) Return the attached Response Form via fax or email to Alcon. Please return the Response Form even if you do not have any inventory from the affected lots. 4) Alcon will contact you to arrange the return of your inventory. If you have any further questions, concerns, or need assistance with obtaining replacement product, please contact Alcon Customer Service at 1-800-862-5266.
Worldwide Distribution - Nationwide Distribution and the countries of Australia, Belgium, and Canada.
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