FDA Recall Open, Classified

Philips Telemetry Monitor 5500 1.4 GHz. Model Number: 867232. Includes the following system descriptions: TELE Monitor 5500, 1.4 Ghz, ECG only, ex; Telemetry Monitor 5500 1.4 GHz FAST EX.

Recall: Z-2579-2026 · Initiated June 5, 2026

Recall

Recall Number
Z-2579-2026
Event Number
99126
Firm
Philips North America Llc
FEI Number
3016618143
Product Code
MHX
Status
Open, Classified
Root Cause
Software design
Initiated
June 5, 2026
Posted
June 24, 2026
Address
222 Jacobs St, Cambridge, MA, 02141-2289

Description

Philips Telemetry Monitor 5500 1.4 GHz. Model Number: 867232. Includes the following system descriptions: TELE Monitor 5500, 1.4 Ghz, ECG only, ex; Telemetry Monitor 5500 1.4 GHz FAST EX.

Reason

Potential for device reset to default "NEW_DEVICE" state, which may lead to a to loss of device configuration and the equipment label, resulting in a failure to reconnect to the PIC iX central monitoring system.

Action

Philips Medical notified consignees on about 06/05/2026 via "URGENT Medical Device Correction" letter. Consignees were notified of the issue and potential hazard and instructed to continue the use of the device but avoid touching the display while the device is booting up and provide this notification to all personnel who need to be aware within each organization or to any organization where affected product(s) have been potentially transferred. Philips will release new software which will correct this problem. A Philips representative will contact you to arrange for an upgrade to the new software.

Distribution

US Nationwide distribution in the states of AZ, CA, CO, IN, MA, MI, MN, PA, SD, TN.

Quantity

909 units